The ArkCertified Inspection Process

Obsessively Detailed. Yours to Keep, No Matter What You Decide Next.

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The Ark Roofer inspection team on site with vehicles and equipment
The Inspection

What Is An ArkCertified Inspection?

A properly installed roof starts with a thorough, meticulous assessment. Ark’s inspection process is designed to document everything about your home’s condition, every point of damage and every potential hazard, even issues that aren’t storm-related. You receive all of it for your own records, whether or not you choose to move forward with Ark afterward. The goal is simple: give you every detail you need to make a fully informed decision about your home.

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The Inspection You Deserve

What You Get From Every ArkCertified Inspection

01 · Featured

See For Yourself

A live link to your full inspection, with over 100 photos and video, sent to your device in real time.

02

Proceed With Confidence

We check for every sign of weather-related damage from the ground, on your roof, and inside your attic, so you're fully informed before deciding anything.

03

Breathe Easy

While we're in your attic, we run a courtesy safety test to check for hidden dangers to you and your family.

04

Make A Fully-Informed Decision

You receive a comprehensive roof assessment and an attic ventilation diagram, detailing every issue we found and our recommended course of action to resolve it.

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A Closer Look at Our Inspection Process.

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Our 360 Inspection

A 360-Degree Inspection. Three Vantage Points. Nothing Missed.

Our inspection starts with a full visual assessment. We take detailed notes, photograph every relevant detail no matter how minor, and collect precise measurements. This catches storm and hail damage, but also pre-existing issues or improper original installation that could already be compromising your roof’s structural integrity. Your safety and your property come first throughout. We wear specialized roofing shoes to protect your shingles, follow strict ladder safety protocols, and take precautions to protect your gutters from ladder contact.

Ark inspector documenting exterior damage during the ground-level walk-around

From The Ground

We begin with a full 360-degree property walk-around, checking for and documenting every sign of damage, weather-related or not.

  • Exterior home components: gutter downspouts, garage doors, window screens and trim, AC units
  • Outdoor structures: sheds, fences, playsets, landscaping accessories, pool area and components
Ark inspector photographing a pipe boot detail on the roof

On The Roof

We take overview images from every angle so we can reference any specific area later if needed.

  • Drip edge, flashing, and gutters: inspecting how the previous system was installed at the roof’s edge, which can reveal prior installation issues
  • Metal components: marking and documenting evidence of damage on pipes, vents, and flashings
  • Gutters: clogged or improperly installed gutters can lead to rotted trim, fascia, and even interior staining and leakage
  • Existing system: we identify the specific type and quality of your current shingles, metal, or tile, so that if you file an insurance claim, your roof gets replaced with the same or like-kind material
Ark inspector examining attic decking with a flashlight

Inside The Attic

Last, we inspect the underside of your roofing system from inside the attic for signs of leaks and other damage.

  • Decking: rotted or compromised decking is a water damage risk and a safety liability for any crew working on your roof
  • Rafters and trusses: water damage here can compromise your roof’s structural integrity, leading to more costly repairs if left untreated
  • Gas and HVAC lines: we visually note any utility or HVAC lines that are near or touching the attic decking, so a future install crew is aware of their location and can avoid puncturing them during installation.
  • Attic ventilation: we assess your attic’s airflow, checking that soffit vents allow proper light and that stagnant areas have adequate ventilation
Central Texas

Why This Level Of Documentation Matters In Central Texas

The September 24, 2023 hailstorm caused an estimated $600 million in combined damage across Travis and Williamson Counties according to the National Weather Service. (Source) When a storm event generates that volume of claims simultaneously, documentation quality is what separates a clean process from a drawn-out one. Whether you're filing an insurance claim or just deciding what your home actually needs, the ArkCertified inspection gives you the same evidence an adjuster, an appraiser, or your own peace of mind would require, down to identifying your exact existing material so any replacement matches like-kind.

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FAQ

Frequently Asked Questions About The ArkCertified Inspection

No. Ark provides the full inspection, documentation, and live link report at no cost and no obligation.
While inspecting your attic, Ark runs a courtesy safety check for hidden hazards to you and your family. It's part of the standard ArkCertified inspection at no additional cost.
No. The inspection and documentation are yours regardless of what you decide. There's no pressure to move forward with repair, replacement, or any service.
Yes. The documentation, including identification of your exact existing material for like-kind replacement, is detailed enough to support an insurance claim. Many homeowners use their ArkCertified inspection as the foundation for filing or disputing a claim.
Then you'll know that, with documentation to prove it. Ark's recommendation is based on what the inspection actually shows, not a default toward finding something to sell.
Both, along with the full exterior, gutters, and outdoor structures. The attic inspection checks decking, rafters and trusses, gas and HVAC line code compliance, and ventilation, areas most inspections skip entirely.
Yes. You receive the live link to your full documentation, including over 100 photos and video, first. The conversation about what it means comes after you've seen it yourself.
Social Proof

What Your Neighbors Are Saying

The company president is personally committed to excellence from start to finish. He conducted a detailed survey, including an inspection from inside the attic and a drone overview. One of the best experiences we have ever had with a contractor.

Earl D.
Georgetown, Texas

Luke and his team were very professional and good at communicating throughout the whole process. They took care of everything and made the work pretty painless. Don't hesitate to give them a chance.

Amber H.
Georgetown, Texas

Ark not only replaced my roof, they totally redone my home's exterior. The best-looking work I have ever had done. Nice to have a local Georgetown business right up the road.

Jack H.
Georgetown, Texas

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